- web interface
- mobile apps
Chastia Helpdesk is a web-based extension of the Chastia FM system for entering, managing and addressing the maintenance requests in an Internet browser environment.
The combination of Chastia FM and Chastia Helpdesk systems resulted in a synergistic effect by merging the functionality of graphic information systems, systems for energy management, maintenance, operation and billing systems into one unit.
Chastia Helpdesk app allows you and your clients fast and transparent entering of maintenance requirements, approval of requirements, monitoring the work-in-process of individual items, their costs and, if necessary, subsequent invoicing with a link to accounting software directly in the Internet browser environment.
Easy and transparent access to Chastia FM reports and documents via the Chastia Helpdesk web interface.
The Customer Zone provides your clients with the information on their energy consumption history, list of invoices, advance payment regulations, or all economic documents. Easy way to monitor payment status of customer documents.